The Urgent Response Guide: From First Concern to Full-Blown Crisis

The Urgent Response Guide is here to help anyone working with talent recognise early signs of distress, take clear and appropriate action, and access the right support — before a concern becomes a crisis.

If you work with talent in music, sport, film, or TV, you’re likely to be in a position of trust - not just when it comes to someone’s career, but also their mental health, emotional wellbeing, and sometimes, their safety.

And when something starts to feel wrong - a shift in behaviour, mood, or energy - it’s often you who notices first.

But what do you do then?

That moment can be hard. You don’t want to overreact, but you don’t want to ignore it either. And a lot of people in this position say the same thing:

“I could tell something wasn’t right, but I didn’t know what to do.”

That’s why we created the Urgent Response Guide - a free, practical toolkit to help you respond to everything from minor concerns to serious, time-critical crises.

Why We Made This

Even with all the awareness around mental health in the industry, people are still burning out, breaking down, overdosing, and dying. Sometimes there’s support in place - often there isn’t.

Too many crises could have been avoided if people had known what to look for and how to respond earlier.

That’s what this guide is for.

It’s not about trying to diagnose anyone, and it’s not a replacement for professional care. It’s there to help you recognise the signs, know what to do next, and take action early - without second-guessing yourself or making the situation worse.

What’s in the Guide

The Urgent Response Guide is a clear, practical toolkit. It’s designed for people working with talent and it’s made to be useful in the moment.

Here’s what it includes:

  • A traffic light system for tracking early warning signs and knowing when a situation is escalating
  • Step-by-step actions depending on the level of urgency
  • How to have delicate conversations — what to say and what not to say
  • How to document your concerns so you can track patterns over time
  • When to involve others, and how to do it without making things worse
  • How to find the right professional support, even on a limited budget
  • What to do in life-threatening situations — calmly and safely

Four Ways to Use It

We’ve made the guide available in four formats so you can use it however works best for you:

  1. A full PDF for structured learning and reference
  2. An interactive AI chatbot trained on all our protocols
  3. A decision tree to help you take the right action quickly
  4. An online, chapter-by-chapter version with some self-reflection questions

Free to Access - No Paywall, No Hidden Costs

The guide is completely free to access. There is a sign-up process, but no paywall and no hidden costs.

We made it because we’ve been there. Because we know how hard it can be to know what to do. And because we believe the right tools and information should be available to anyone who needs them.

You can access it now at: www.get-attuned.com

Brought to You by Attune

The Urgent Response Guide is brought to you by Attune — trusted experts in mental health and wellbeing in the creative and sports industries. We’ve worked across live events, touring, management, elite performance, and crisis response — helping individuals and teams navigate complex challenges with care.

You don’t need to have all the answers.
You just need a way to act with care, clarity, and the right kind of support.

The Urgent Response Guide is here to help you do that.

Access it now: www.get-attuned.com

Other blogs

See all